http://cdn-media.waldenu.edu/2dett4d/Walden/EDUC/6145/03/mm/aoc/index.html
Email:
To me the email comes off as pushy. Jane knows mark has been
busy with an all-day meeting but still is like shrugs that off. Jane them
mentions that she will miss her deadline if the deadline is missed. She again
is just disregarding Marks projects and only cares about her own. Then Jane goes
on to state that he needs to send 2 separate emails.
Personal Opinions:
If I were to get this email my first reaction would be anger
because of the disrespect of my time and projects. I would be anger that even
know Jane knows I am busy she still is demanding that I give her the
information to finish her project on time. Even though I might have a project
of my own that I am trying to finish.
Voicemail:
Much like the email it comes off as cold as she is disregarding
Marks time and his projects. Her tone seems aggravated and short. The emphasis that
she needs it comes through as snarky.
Person Opinions:
This like the email would have me angry just the tone in
which the voice mail is left is not inviting or welcoming.
Face-to-Face:
This one is better because you can see her body language and
facial expressions which, so she is worried and is trying to just get
information put out that she need.
Personal Opinions
I mush prefer face to face communication even if it a video
chat because you can see the person. By seeing them you can gage the whole
picture.
Conclusions:
When writing email or sending text message there is a lot
that can be lost in translation as you can’t tell tone in a text or email (Ask in Person,
n.d.).
This loss of detail in communication can lead to mis understanding and confusion.
I would say that when you write a text or email that you reread what you wrote
just to make sure it doesn’t come off as harsh or demanding. I would suggest
reading the email outload to your self to check tone. When leaving voice mail
be care of the tone when you are speaking as the listener just has your turn
and words for context. IF the topic you are taking about is important to I project
I suggest a face-to face meeting or video chat. This way the lister can your
tone, body language, and words to get a better video of the whole picture.
Ask in person: You’re less persuasive than you think over email |
Elsevier Enhanced Reader. (n.d.).
https://doi.org/10.1016/j.jesp.2016.10.002
Hi Paul,
ReplyDeleteI would have to agree with you that meeting in person is the best way to communicate. In today’s world, we may not have the opportunity to meet face-to-face, so having a video call as you mentioned is a great option to communicate with team members. The biggest flaw in my opinion for video chat is that people tend to keep their cameras off, so you are not able to read facial expressions or body language. This could be avoided by creating standards in the early stages of the project and letting them know that cameras turned on are a requirement when meeting (Walden University, LLC, n.d.). A great feature of video chats is the ability to record the conversation. This can allow others to refer to the meeting by viewing the recording to make sure they are clear on the scope of the project. I would recommend communicating with everyone that the session is being recorded to build trust between the project manager and stakeholders.
Reference
Walden University, LLC. (Executive Producer). (n.d.). Communicating with stakeholders [Video file]. Retrieved from https://class.waldenu.edu